Customers' Frequently Asked Questions

How does Viselance work?

To learn how our service works, please visit the “How it works” page where you will get a guide of our features along with the steps required to place and receive your order.

Who are your writers?

We work with former academic graduates who have a minimum qualification of Master degree or those who teach their own classes. Any member in our writers department is explicitly verified and approved with the highest standards.

How do I pay for an essay?

At Viselance, you can only pay through PayPal or Credit and/ or Debit card. These are the safest options for now. However, we understand that some of our customers in different countries do not support this system that is why we recommend that you keep checking for Skrill and Bitcoin.

What does my essay include?

Unlike our competitors, we include all the elements of a standard paper such as the work cited, title page, references and page numbers too.

Is your service Confidential?

The only thing we interested in than your privacy is our own. That is why we want to know as little about as possible. All of your personal information is handled by a third party. What we only have is your name and email you provide us when ordering the assignment. We do not know more than that, and most definitely, we do not want to know.

Are your essays original?

NO. It is simple; our company offers only custom written essays. You will not find your essay anywhere or with anyone anywhere online or offline. We also cite everything we use to write your essay and this we have done and will continue to do through our existence.

How will I send articles, materials and documents to the writer?

You can upload additional information when filling your order form.

Is it Illegal to buy an essay?

Oh NO. Our services are meant for assistance and all essays should be referenced accordingly. Besides, our services are custom and tailored to your needs. It is not our business what you do with an essay you have paid for. Feel free to use your essay the way you want. You pay for it, you own it!

Do you have a refund policy?

Viselance offers refunds under very limited rules. If the essay delivered by the writer does not follow any of your instructions, then you are liable to partial refund. However, if the essay has followed the details but not fully, you have to ask for a revision and not a refund. However, if any member of our writers delivers a poor paper, be assured that they will be permanently banned from our team and sent to a training camp..haha! For more details, read our Refund policy here

Can I communicate with the writer working on my essay?

We do not allow messaging between the writer and the customer. However, you are allowed to share all the details with the support team and we will forward to our specialist on time.

Can you write in any format? APA, MLA, CHICAGO, HAVARD, TURABIAN, OSCOLA etc.

Ooh yes! We write in any style you have ever dreamt of. We have access to online and paid libraries through which we access required materials for your research paper. However, if the book is not available and require to be bought, you are supposed to purchase it and forward it to the writer accordingly.

Why is the price so high?

Our prices are higher than those of our competitors. The prices start from as low as $12/page

When will my essay be done?

Your essay is completed according to the deadline you set. Just place your order and tick the most suitable deadline for your essay.

Does Viselance complete multiple choice and online assignments?

No, we do not complete online tests as we believe it is the role of the customer to complete their online tests. Besides, it is not easy to determine the amount of work done in a multiple choice essay. If you order an online test, our company will be forced to cancel the order and refund the money.

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